ITIL 4 Foundation Certification: IT Service Management

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About this Course

ITIL 4 Foundation Certification: IT Service Management
    Welcome to the ITIL 4 Foundation Certification course, where you'll gain a comprehensive understanding of IT Service Management (ITSM) based on the ITIL 4 framework. This course is designed for professionals seeking to enhance their knowledge and skills in managing IT services effectively.
  
Course Outline:Introduction to ITIL 4
Overview of ITIL and its Evolution
Key Concepts and Principles
ITIL 4 Service Value System (SVS)
Components of SVS
Guiding Principles within SVS
Four Dimensions of Service Management
Organizations and People
Information and Technology
Value Streams and Processes
External Factors
ITIL Practices
General Management Practices
Service Management Practices
Technical Management Practices
ITIL 4 Certification Exam Preparation
Exam Structure and Format
Sample Questions and Mock Exams
Learning Resources:Official ITIL 4 Foundation Handbook
ITIL 4 Foundation Study Guides
Online Video Lectures and Tutorials
Case Studies on ITIL Implementation
Interactive ITIL 4 Practices Simulations
Discussion Forums for Knowledge Sharing
Additional Reading Materials and Whitepapers

    Throughout the course, you'll have access to a wealth of resources to support your learning journey. From foundational concepts to practical applications, this course will equip you with the knowledge needed to succeed in the ITIL 4 Foundation Certification exam and, more importantly, in your role as an IT service management professional.
  

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How to Get Certified

Enroll in the Course

Click the "Enroll" button to view the pricing plans.
There, you can select a plan or your preferred options and complete your payment to access the course.

Complete the Course

Answer the certification questions by selecting a difficulty level:
Advanced: No hints, more questions, shorter time limit.
Intermediate: Hints available, moderate questions, standard time limit.
Beginner: Hints with user-friendly options, fewer questions, longer time limit.

Earn Your Certificate

To download and share your certificate, you must achieve a combined score of at least 75% on all questions answered.

Select Your Plan and Enroll!

Course Features

24/7 Support

Around-the-clock assistance for any questions or concerns you may have.

Study Guides

Easy-to-follow guides that break down complex topics for better understanding.

Career Workshops

Hands-on workshops that help you build important career skills.

Networking Events

Special events designed for you to connect with industry leaders and fellow participants.

Insightful Webinars

Live sessions led by experts to help you deepen your understanding of key topics.

Expert Coaching

One-on-one sessions with industry experts to enhance your skills and knowledge.

Pricing Plans

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Frequently Asked Questions

For detailed information about our ITIL 4 Foundation Certification: IT Service Management course, including what you’ll learn and course objectives, please visit the "About This Course" section on this page.

The course is offered online. If you want to meet people in person, you can choose the "Networking Events" option when you enroll. These events allow you to connect with instructors and fellow participants in person.

The course doesn't have a fixed duration. It has 21 questions, and each question takes about 5 to 30 minutes to answer. You’ll receive your certificate once you’ve answered most of the questions. Learn more here.

The course is always available, so you can start at any time that works for you!

We partner with various organizations to curate and select the best networking events, webinars, and instructor Q&A sessions throughout the year. You’ll receive more information about these opportunities when you enroll.

You will receive a Certificate of Completion when you score 75% or higher in the course, showing that you have learned about ITIL 4 Foundation Certification: IT Service Management.

The course price varies based on the features you select when you enroll. We also have plans that bundle related features together, so you can choose what works best for you.

No, you won't. Once you obtain a certificate in a course, you retain access to it and the completed exercises even after your subscription expires. However, to take new exercises, you'll need to re-enroll if your subscription has run out.

To verify a certificate, visit the Verify Certificate page on our website and enter the 12-digit certificate ID. You can then confirm the authenticity of the certificate and review details such as the enrollment date, completed exercises, and their corresponding levels and scores.